“We have been using Total Service since 2009 – employing 45 employees through a variety of trades (HVAC, refrigeration, plumbing, electrical) the business can be complex to say the least. Automated’s platform and support has been a key to our success, we are happy to have them as a partner for the last 16 years.”
Derik Daniels, Deaton’s Mechanical Co., Inc.
“Automated Integration has been a trusted partner of Centric Elevator Corporation for over 20 years. Automated’s fully integrated system, Total Service, has been an integral part of the sustained and efficient growth that Centric has experienced during this time. From general Ledger and job costing accounting to time record keeping and equipment management we are excited to continue to this partnership as Automated continues to provide new features and enhancement to keep up with the everchanging business landscape.”
V. Scott O’Brien, CFO, Centric Elevator
Backed by over 30 years of industry expertise, we understand the unique needs of Elevator, HVAC, and service organizations inside and out. That’s why we’ve developed a powerful, all-in-one software solution—designed from the ground up to streamline operations, boost productivity, and drive growth for forward-thinking service businesses.
Gain real-time access to crucial information about the customer, inventory, purchase orders, payables, and equipment to make profitable judgments.
Manage your business by automating all repetitive operations and transferring data logically from the point of entry all the way through to finalized documents without requiring any data to be entered again.
Our performance dashboard enables businesses to track key metrics and make data-driven decisions to improve their operations and achieve their goals.
Effectively manage and schedule your field technicians, allowing for improved productivity and customer service.
We have extensive labor costing tools available, regardless of whether you choose to use payroll or not. Additionally, federal and state taxes, union wages, deductions and job specific wages are fully supported.
We help businesses understand the costs associated with specific projects or jobs, making it easier to track expenses and optimize pricing strategies.
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Total Service is dedicated to providing innovative software solutions tailored for the HVAC, elevator, and service industries. Our platform, TS Cloud, is designed to enhance operational efficiency and support business growth, making it the ideal choice for organizations looking to optimize their workflows.
With a user-friendly interface and powerful features, TS Cloud empowers businesses to manage their operations seamlessly. From scheduling to project management, our software is built to meet the unique demands of service-oriented companies, ensuring that users can focus on delivering exceptional service to their customers.
Many of our clients have experienced transformative results after integrating TS Cloud into their operations. For instance, Deaton’s Mechanical Co., Inc. has reported enhanced productivity and streamlined processes, attributing their success to the reliable support and features of our platform.
Similarly, Centric Elevator Corporation has benefited from our long-term partnership, leveraging TS Cloud for comprehensive financial management and job costing. These testimonials highlight the tangible benefits our software brings to businesses, reinforcing our commitment to client success.
Our software offers a variety of features that distinguish Total Service from competitors. Key functionalities include real-time project management, advanced financial tracking, and customizable performance dashboards that provide actionable insights for better decision-making.
Additionally, our dispatch and payroll systems are designed to streamline operations, ensuring that businesses can manage their workforce efficiently. With Total Service, clients gain access to a holistic solution that addresses all aspects of their service operations.
Embarking on your journey with TS Cloud is straightforward. We offer a guided tour to familiarize potential users with our platform's capabilities, allowing them to see firsthand how our software can revolutionize their operations.
Our onboarding process is designed to be seamless, with dedicated support available to assist every step of the way. By choosing Total Service, businesses can confidently transition to a more efficient operational model with the backing of our expert team.