Work on Software That Actually Matters to the People Using It
Most software companies serve everyone. We serve one industry — contractors — and we’ve been doing it since 1991. Our commitment to this niche enhances our careers and those of our team.
In today’s fast-paced digital landscape, software impacts every industry, but few companies focus on specific niches. At Total Service, our deep understanding of the contractor sector sets us apart. Our tailored solutions deliver significant value, as evidenced by countless testimonials from satisfied clients who have experienced transformative results through our software.
These rewarding careers at Total Service allow you to engage with innovative projects and a dedicated team.
Engaging with innovative projects not only enhances your skills but also builds a sense of community. For instance, our recent initiative allowed team members to collaborate on a leading-edge mobile application designed to streamline contractor operations, enabling real-time updates and increasing efficiency on job sites.
That focus creates something rare: a team where everyone understands the customer, the product decisions make sense, and the work you do has a direct, visible impact on real businesses in the field.
This unique environment fosters a shared goal among our employees: to develop software that not only meets but exceeds the expectations of our users. The satisfaction derived from seeing your work directly contribute to a contractor’s success is unparalleled.
Meet Total Service: Our Mission and Team Culture
Total Service is a vertical market software company. We build and support an integrated business management platform used by 200+ independent elevator, HVAC, and specialty contractors across North America and Canada. We’re part of Jonas Software, a division of Constellation Software (TSX: CSU) — which means we have the financial stability of a major public company with the culture and focus of a small product team.
Being part of Jonas Software allows us access to extensive resources, including cutting-edge technology and comprehensive training programs. These assets enable our team to stay ahead of industry trends, ensuring that the products we create are both innovative and effective.
Meet Total Service: Our Mission and Team Culture
- Craft — we care how the software works, not just that it ships
- Innovation — we encourage creative problem-solving to continuously improve our offerings.
- Clarity — in communication, in code, and in customer relationships
- Teamwork — collaboration is key to our success; we value diverse perspectives.
- Industry depth — the more you understand contractors, the better your decisions
- Ownership — everyone here can see the impact of their work directly
Meet Total Service: Our Mission and Team Culture
As part of our growth strategy, we are also investing in cutting-edge technologies such as artificial intelligence and data analytics. These tools enhance our ability to deliver personalized experiences to contractors, making their work more efficient and profitable.
We’re actively building out our product, implementation, and customer success teams. Roles we look for include:
Join us in shaping the future of contractors’ software and explore exciting careers that make a difference.
Joining our team means becoming part of this transformative journey. We believe that each role contributes to the greater mission of enhancing the contractor experience through technology. For example, our implementation specialists work directly with clients to ensure their needs are met from day one, providing training and support to guarantee a smooth transition to our platform.
- Software engineers with experience in web applications or mobile development
- Implementation specialists with a background in field service or contractor operations
- Customer success managers who can own long-term client relationships
- Product managers who can translate contractor pain into software decisions
Meet Total Service: Our Mission and Team Culture
We prioritize work-life balance, understanding that a happy team is a productive team. Our flexible work arrangements and commitment to employee well-being foster an environment where creativity flourishes. Regular team-building activities and professional development workshops ensure that our team members feel valued and inspired.
We’re a small, focused team. You won’t get lost in a Fortune 500 org chart, but you will get the benefits and stability that come from being part of Constellation Software. Remote-friendly for most roles, with occasional travel to client sites and company gatherings.
Our team enjoys diverse careers that foster growth and collaboration in a supportive environment.
We also celebrate our wins, big and small. Each quarter, we hold a meeting to recognize accomplishments and share success stories. This practice not only boosts morale but also reinforces our company values and commitment to excellence.
We don’t post roles until we’re ready to hire. If you’re interested in where we’re growing, reach out — we keep a list of strong candidates for roles before they open.
Stay connected with us to learn about upcoming careers that match your skills and aspirations.
We encourage potential candidates to connect with us through social media platforms and our company blog. Regular updates on our team’s achievements and insights into our company culture provide a glimpse into life at Total Service.
Interested in Joining the Team?
Send a brief note about what you do and what kind of role you’re looking for. We’ll keep it on file and reach out when the right fit opens.
This proactive approach to recruitment helps us build a pipeline of talent that aligns with our mission and values. Whether you are an experienced professional or new to the industry, we welcome all inquiries and are dedicated to helping you find the right fit within our organization.
We believe in nurturing relationships that lead to fulfilling careers at Total Service.
Our aim is to create a culture of continuous growth, where every team member feels empowered to pursue their career aspirations. We offer mentorship programs, training sessions, and opportunities for advancement to ensure that our employees thrive in their careers.