Integrated Payroll That Eliminates the QuickBooks Workaround
Ask any controller at an elevator or HVAC contracting company how payroll works today and you’ll hear a version of the same story: time entries in one system, job codes in another, union rules in a spreadsheet, QuickBooks doing the final calculation, and someone manually reconciling all three every two weeks.
Total Service replaces that stack entirely.
What Integrated Means
- When we say integrated payroll, we don’t mean an API connection to QuickBooks. We mean payroll is native to the same platform that runs your dispatch, job costing, and work orders — sharing the same data, in real time.
- Technician time entries from the mobile app flow directly into payroll calculations
- Job codes and cost center allocations are pulled automatically from work orders
- Union agreement rules are applied automatically — no manual rate lookup
- Multi-state withholding is handled natively — one employee, multiple jurisdictions, no problem
- Certified payroll and prevailing wage reports generate automatically from time and wage data
For Union Contractors
Union payroll is where most software platforms give up and tell you to “configure it yourself.” Total Service was built with union contractor workflows in mind from the start. Multiple union agreements, apprenticeship tier calculations, benefit fund contributions, and remittance reporting are handled without custom development or third-party middleware.
The Payroll Portal
Total Service includes a technician-facing payroll portal where field staff can view pay stubs, check PTO balances, and access W-2s — without calling the office. It reduces the administrative load on your accounting team and gives technicians the transparency they expect from a modern employer.
Why Others Handles Payroll Differently
Other elevator contract software built on Microsoft Dynamics 365 handles payroll through external integrations — typically QuickBooks or a separate HR platform. That approach works, but it maintains the data gap between field operations and payroll that creates reconciliation work. Total Service is one of the few platforms in the elevator/HVAC space where payroll is genuinely native — not bolted on.
See Payroll in the Platform
Request a demo and walk through a complete payroll cycle — from technician time entry to payroll close. We’ll show you what no more QuickBooks dependency looks like.